We are now looking for a HR Coordinator to join our HR Europe Retail team, supporting the Retail teams across Germany, Switzerland and The Netherlands. Reporting into the HR Manager Retail Europe, and with the support of a remote HR team and a Talent Acquisition Specialist this role is responsible for leading the HR activities for our retail teams in North of Europe. 

This position will be based in one of our stores in Berlin and includes travel in the countries in charge as well as the possibility of remote-working. 

You will work closely in both a hands-on approach and leadership capacity to develop and deliver effective people solutions that support the business strategy.

RECRUITMENT / ONBOARDING

Support the business area, recruit and retain talent through effective recruitment practices, in conjunction with the Talent Acquisition specialist. (Job advertisement, recruitment tools, first contact with candidates…)
Lead interviews to recruit Store Managers and Assistant Store Managers and support Area Managers in the recruitment process.
Organise the induction of new managers, forward appropriate induction documentation and keep records of trainings.
Monitoring and follow up the integration of new employees.

BUSINESS PARTNER 

Providing guidance to Retail Managers and Business Leaders on change management initiatives.
Management of disciplinary procedures application of local legal rules.
Handle disciplinary & grievance procedures and report complex cases to the HR Manager. 
Offboarding:  Conduct and supervise exit interviews.  
Ensure HR Operations procedures are delivered in line with best practice.

TALENT MANAGEMENT 

Career management and internal mobility. 
Administration of any training course for staff and support the Area Manager with running any in house training sessions. 
Plan, assist and collect Annual Development Appraisals (ADAs). 

ADMINISTRATION

Be the main point of contact for general HR enquiries from our retail teams.  
Oversee the onboarding of new employees, ensure the appropriate documentation is sent, completed, and transferred in time to the Payroll Administrator department. 
Monitor new starters, follow up on trial period process, leavers, etc. and provide guidance to Store Managers.
Ensure appropriate administrative process are followed (holidays, sickness, change of contract…)
Monitoring schedules in collaboration with retail management: validation of forecast schedules, budgets, anticipation of recruitment needs at key times of the year. Monitoring of hours worked, monitoring and analysis of HR KPI's (FTE, staff costs)

PAYROLL

Be the main point of contact for general payroll enquiries from employees.
Review the monthly payroll report to ensure information are processed accurately.
Support Store Managers and Area Managers with the working time management system.
Any other duties deemed necessary both now and, in the future, to meet business needs.

PROFILE

You have 2 years of experience or more in Human Resources.

Effectively manages initiatives/ projects in line with the business strategy and objectives.

Flexible and adaptable, demonstrating drive and resilience to get the job done.

You have a strong sense of customer service and can develop trust with your internal and external customers.

Able to work in a continuously changing and fast paced environment.

Proactive, pragmatic, self-motivated and credible. Able to maintain confidentiality and always exercise discretion.

Able to develop and maintain effective business relationships at all levels.

High or native level of German and English is mandatory for the role. Good level of French can be plus.